RETURNS:
- Sales of firearms are FINAL, and returns, refunds or exchanges are not accepted once shipped to an FFL dealer.
- Orders requested to be cancelled prior to Credit Card Settlement can be voided upon request the same day only. After Credit Card Settlement, cancelled orders will be be reduced by 7% credit card fees prior to shipment.
- A firearm return can only be requested for the following reasons, prior to transfer:
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- If the customer orders an item that is not compliant/legal in their state or locality, a return can be requested. The customer will be responsible for the cost of return shipping. Also, the refund will be for product only (no shipping charges) and will be less a 20% restocking fee (or minimum $100). It is the customer’s responsibility to know the ownership laws pertaining to their own state and locality relating to firearms and magazine capacity.
- If the customer is not able to pass the background check, a return can be requested. The customer will be responsible for the cost of return shipping. Also, the refund will be for product only (not shipping charges) and will be less a 20% restocking fee (or minimum $100).
- Under no circumstance can a firearm be requested for return once it has been transferred to an individual at the dealer location.
- Non-firearm products that are in new condition in original packaging only, can be requested to be returned. The customer is responsible for return shipping, and will be refunded less a $5 or 5% fee (whichever is greater) to cover the cost of credit card charges.
- If non-firearm products are exchanged for products of an equal value or more, then the $5 or 5% credit card fee will be waived.
- Denials on Local Pickups will be refunded to original payment method less $50 Fee.
WARRANTY:
- If the firearm is discovered to be defective once received, the buyer must contact the firearm manufacturer directly for replacement or repair.
- All New firearms and Optics are covered under the Manufacturer’s Warranty.
- All Pre-Owned firearms are inspected and test fired by our on-site gunsmith and are in working condition unless otherwise noted in the listing.